Supporting Competency for Government Chief Information Officers (GCIO) The Supporting Competency for Government Chief Information Officer (GCIO) Management serves as a key mechanism for enhancing digital skills among public sector personnel. It aims to prepare senior-level executives responsible for information technology—whether officially designated GCIOs or senior managers assigned to oversee IT functions within ministries, departments, and equivalent government agencies—to be capable leaders in digital governance. This competency framework is designed to empower GCIOs to lead the transformation toward digital government, enabling them to drive operational and service modernization that is efficient, transparent, interconnected, and innovative.

GCIOs are expected to:

• Promote and support the integration of digital technologies to improve public service delivery;
• Oversee the development and deployment of IT systems that meet national standards of security, interoperability, and data privacy;
• Ensure the creative and appropriate use of technology to enhance agency performance;
• Lead organizational change and foster sustainable digital innovation;
• Coordinate internal and cross-agency systems and data integration to maximize public sector value.

Ultimately, this competency supports the continuous and sustainable development of civil servants and contributes to meaningful transformation at the organizational level.