The concept of quality assurance for the Professional Qualifications system arises from the need to provide the highest quality services to the public by ensuring that everyone receives consistent quality service from each and every partner involved in the certification process. Certification bodies, training organizations, educational institutions, or enterprises must deliver consistent, standardized services in a This is the foundation for ensuring the quality of the Professional Qualification system.

The 3Q process involves quality control during operations, monitoring, and using feedback to improve service quality. The 3Q quality control process is as follows: